Business communication management

CRM Communication Center

Operated by Kyazz

CRM Communication Center is a business communication management platform that allows authorized users to connect their own Google account and send, receive, reply to, and manage business emails directly from the CRM.

Main System Benefits

The platform keeps email communication connected to CRM records so authorized teams can follow conversations, measure activity, and prepare better follow-ups.

Connect an authorized Google email account

Users grant access through Google OAuth before any Gmail feature is enabled.

Send and receive business emails

Business messages can be handled directly from the CRM workspace.

Reply within Gmail conversation threads

Replies remain aligned with the original Gmail thread history.

Maintain customer communication history

Customer and lead conversations stay available for authorized users.

Track communication activity user-wise

Activity can be reviewed by user for operational visibility.

Manage follow-ups and summarized reports

Teams can coordinate follow-up work and view summarized communication reports.

Google Data Usage Notice

Google account access is granted only after the user explicitly authorizes the application through Google OAuth. Google user data is not sold, used for advertising, or shared with unrelated third parties.